Hello every body! My name is Giulia, I`m 23 years old and I come from a little city near Cattolica.
I`m studying Public Administration in Bologna, and one year ago I had the possibility to do an internship in my field in contemporary with my studies to improve my skills and learn more. I would like to share this internship experience with all of you.
I was responsible to accept all the students and people who wanted having information about the university, the different degree courses, the tests to have access to the course and so on.
At the beginning I was very scared for all the amount of informations that I had to give and know, but at the same time, I was very excited to learn new things about my University and to deepen what I already knew.
I started in the peak period of affluence, September, when all the new students came there to ask all the information for their new courses of study!
In these case you not only should give the information that they want but also ensure them that we will be always available for them.
I worked there for 3 months and I can say that it has been a very great experience. During this period I have learnt a lot of things. First of all how works with other people, in the same place, sharing information to improve each other, to pay attention, understanding if there is something wrong, something bad in the air, etc,. All my colleagues were older than me and with many experience but the environment was very warm, although some times there were problems or conflicts between some of them. It`s normal that in different offices there are several small groups closer than other. Secondly I have improved my communication skills by dealing with many different and some times difficult situations. I had the opportunity to meet many different people, who came from different places in Italy and around the world. I enjoy observing different attitudes and behaviours so after a while it was easy for me to understand how I should handle each one of them for example by giving more information, suggesting something more or different and so on.
At the end I can assure you that I have gained a lot from this experience. This is why, I suggest you to seize the opportunity and have an Internship either in your country or abroad. I think that is the best way to improve yourself, your skills, your abilities and to explore and learn many interesting things that you could never expect you can receive from one particular experience. In this way you can really enrich your personality and feel the change in yourself.